AN Alpesh Nakrani
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Logistics · Operating-cost reduction

Freight document intelligence that saves hours on every BOL.

Turn BOLs, PODs, rate confirmations, packing lists, and customs documents into validated TMS data and exception tasks.

◆ human-gateda person approves every consequential action
$12,000
fixed-scope pilot
Launch now
launch posture
Strong durable demand
market signal
freight-document-intelligence
// classify document
input: BOL
step: extract canonical fields
citations: [ source ✓ ]   confidence: 0.93
HUMAN GATEawaiting review →

Nothing is finalized until a human approves it.

Built for
The buyer
3PL COO, brokerage President, VP Operations
The champion
Operations Excellence Director, Documentation manager, TMS Product owner
Day-to-day users
Customer service, billing, carrier operations, customs and claims teams

Designed, built, and evaluated by Alpesh Nakrani, VP of Growth at ViitorCloud, 14 years shipping software, writing on AI-Native engineering and evaluation.

Evals-first
built in from day one
Human-gated
judgment stays with you
The problem

Where the time and money actually go.

Documents arrive by email, portal, EDI, scan, and photo; staff re-key fields and manually compare documents before billing or exception handling.

Who feels it

Customer service, billing, carrier operations, customs and claims teams

Trigger to act: Document backlogs delay invoicing, POD retrieval is inconsistent, acquisitions create multiple formats, or a 3PL needs a reusable intake layer.

Outcome & ROI

The result you can model before you sign.

Illustrative, replace with your data
$13,500
per month, illustrative

Illustrative only: 12,000 documents/month × 2.5 minutes removed × $27 loaded hourly cost ÷ 60 = $13,500 monthly capacity, before faster billing impact.

The outcome, plainly: Turn BOLs, PODs, rate confirmations, packing lists, and customs documents into validated TMS data and exception tasks.

Field accuracy
straight-through processing
documents per FTE
How it works

Inputs in. A cited, review-ready result out. Your expert decides.

A Document AI + workflow agent. Every material fact is grounded in an allowed source and returned with its identifier, no invented data.

01
Classify document
02
extract canonical fields
03
validate identifiers
04
cross-check weights, pieces, dates, signatures, and charges
05
attach to shipment
06
route exceptions
Reference architecturegrounded · human-in-the-loop · fully auditable
Source systems · scoped access
Shared inbox/SFTP/EDI gateway
TMS
document management
ERP/billing
customer portal
Grounded reasoning core
Retrieve & extract
grounded on your sources, returns citations
Reason & draft
Claude Sonnet 4.6 or GPT-5.6 Terra
Human gateOperations staff review low-confidence fields, mismatched shipment identity, missing signatures, and any document that drives payment or legal filing.
Action · only after approval
route exceptions
Audit trace
sources, rules, confidence, reviewer
Tenant isolation
minimum data, never cross-tenant
Evaluation suite
baselined pre-launch, watched after
Observability
cost, latency & drift telemetry
Model strategy

Claude Sonnet 4.6 or GPT-5.6 Terra for evidence-aware extraction and reasoning; Gemini 2.5 Flash-Lite or Claude Haiku 4.5 for high-volume classification and normalization. Amazon Textract or Azure AI Document Intelligence; PostgreSQL + pgvector; Pinecone only when scale/latency requires it.

Inputs
  • BOL
  • POD
  • rate confirmation
  • commercial invoice
  • packing list
  • lumper receipt
The human gate

AI-Native, not autonomous. Judgment stays with your people.

The machine does the work; the human’s role narrows to the one thing that matters, judgment. That constraint is what makes it safe to deploy.

Non-negotiable human gate

Operations staff review low-confidence fields, mismatched shipment identity, missing signatures, and any document that drives payment or legal filing.

What it will never do
No automatic acceptance of altered or unreadable documents
No customs filing
No write-back of low-confidence critical fields without review
The scorecard

A scorecard, not a demo. We baseline what breaks in production.

Every deployment ships with an evaluation suite. These are the numbers we baseline before launch and monitor after.

Primary
Field accuracy
straight-through processing
documents per FTE
exception precision
days-to-invoice
missing-POD rate
cross-document mismatch detection
Why this, not that

The category is crowded. Most of it isn’t built for your workflow.

The alternatives
DescartesCargoWiseproject44 document toolsVectorDDC FPOABBYYRossumTMS-native document modules
This implementation

Fixed-scope, tuned to your systems and rules, grounded in your data, with the human gate and audit trail built in from day one. A price you own, not a subscription you rent.

✓ Fixed price, not a seat subscription ✓ Grounded in your data & rules ✓ Human approval on consequential actions ✓ Auditable decision trace
Systems & integrations

It plugs into the stack you already run.

No rip-and-replace. Access is scoped to the minimum data necessary, isolated per tenant, and fully logged.

Shared inbox/SFTP/EDI gatewayTMSdocument managementERP/billingcustomer portalcloud object storage
Pricing

Transparent by design. The build price buys the workflow and the proof.

A fixed implementation fee plus a monthly bill that scales with volume and governance. No hidden seats.

Pilot
$12,000
one-time · bounded proof of value
  • One process / scope
  • Live workflow on your data
  • Baseline evaluation suite
  • Measured vs. current process
Most chosen
Production
$27,000
one-time · full deployment
  • Full scope & integration
  • Human-review UI & audit trail
  • Write-back to your systems
  • Production evals & monitoring
Enterprise
$44,000
one-time · multi-entity / regulated
  • Multi-facility rollout
  • Advanced security & compliance
  • Custom control & escalation
  • Dedicated evaluation program
Monthly operating cost

10,000–40,000 document pages/month; OCR/form extraction, model verification, storage and workflow compute.

$700–4,600
usage (models, OCR, vector, storage)
$1,600/mo
managed evaluation & monitoring

Planning assumptions, not vendor quotations. Your Shared inbox and other platform licenses are separate and owned by you. Figures confirmed during scoping.

On working with Alpesh
“His vast knowledge of technologies and a natural problem-solving mindset consistently lead us through complex challenges with clarity and confidence.”
AM
Adil Multani
Senior Backend Developer
Why this is safe to try
01Baseline first. We measure your current numbers before we build anything.
02Fixed scope, fixed price. One process in the pilot. No open-ended engagement.
03Expand only if the scorecard earns it. You see the measured result before committing to production.
04Your people stay in control. The human gate means nothing consequential happens without a human’s approval.
FAQ

Questions serious buyers ask.

Does the AI act on its own?

No. Operations staff review low-confidence fields, mismatched shipment identity, missing signatures, and any document that drives payment or legal filing. The system drafts and recommends; a human approves every consequential action. Explicitly excluded: no automatic acceptance of altered or unreadable documents; no customs filing; no write-back of low-confidence critical fields without review.

How do you stop it inventing facts?

Every material claim is grounded in an allowed source record and returned with its source identifier. The system separates observed facts, model inference, and missing information, and routes to a human whenever confidence is low, evidence conflicts, or an adverse outcome is possible.

What does it cost to run each month?

A usage bill of roughly $700–4,600/month (10,000–40,000 document pages/month; OCR/form extraction, model verification, storage and workflow compute), plus a $1,600/month managed retainer for evaluation, monitoring and maintenance. Your existing platform licenses are separate and already yours. Exact figures are confirmed during scoping.

Do we need a ChatGPT or Claude subscription?

No consumer ChatGPT or Claude subscription is required for the production workflow. The client needs an approved API/cloud billing account. Workspace seats are optional for internal prototyping and administrator access.

How is this different from Descartes?

Tools like Descartes, CargoWise, and project44 document tools are broad platforms you adapt to. This is a fixed-scope implementation tuned to your systems and rules, grounded in your data, with the human gate and audit trail built in, and a transparent price instead of a seat subscription.

How long until it’s live, and how do we prove it works?

This is a launch now. We baseline “Field accuracy” first, then measure against that baseline. You see the scorecard before expanding scope, the evaluation suite ships with the system, not as an afterthought.

Book a scoping call

Bring your real numbers. Leave with a fixed-scope plan.

A 30-minute engineering-led working session, no slideware. You leave with a sized opportunity estimate, a fixed-scope pilot plan, and the integration & human-review path mapped.

VP of Growth at ViitorCloud · senior delivery owner confirmed before paid work

Ask AI about Freight Document Intelligence