AN Alpesh Nakrani
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Logistics · Operating-cost reduction

Dispatch optimization that increases revenue miles.

Recommend feasible load-driver assignments using hours, equipment, location, service, and business rules, then let dispatchers approve.

◆ human-gateda person approves every consequential action
$20,000
fixed-scope pilot
Specialist opportunity
launch posture
Strong durable demand
market signal
dispatch-optimization-assistant
// validate constraints
input: Available loads
step: generate feasible matches
citations: [ source ✓ ]   confidence: 0.93
HUMAN GATEawaiting review →

Nothing is finalized until a human approves it.

Built for
The buyer
Carrier COO, Fleet President, 3PL Operations executive
The champion
Dispatch Director, Fleet Operations leader, Network Planning manager
Day-to-day users
Dispatchers, load planners, driver managers

Designed, built, and evaluated by Alpesh Nakrani, VP of Growth at ViitorCloud, 14 years shipping software, writing on AI-Native engineering and evaluation.

Evals-first
built in from day one
Human-gated
judgment stays with you
The problem

Where the time and money actually go.

Dispatchers juggle changing constraints in spreadsheets and tribal knowledge; suboptimal assignments create empty miles, service failures, and driver dissatisfaction.

Who feels it

Dispatchers, load planners, driver managers

Trigger to act: Fleet utilization is uneven, empty miles are material, dispatch turnover is high, or network growth has outpaced manual planning.

Outcome & ROI

The result you can model before you sign.

Illustrative, replace with your data
$5,550
per month, illustrative

Illustrative only: 1 million monthly loaded miles × 0.3 percentage-point reduction in empty-mile share × $1.85 variable cost/mile = $5,550 monthly opportunity. Validate through shadow-mode simulation.

The outcome, plainly: Recommend feasible load-driver assignments using hours, equipment, location, service, and business rules, then let dispatchers approve.

Empty miles
revenue miles per tractor
on-time pickup/delivery
How it works

Inputs in. A cited, review-ready result out. Your expert decides.

A Optimization engine + approval copilot. Every material fact is grounded in an allowed source and returned with its identifier, with no invented data.

01
Validate constraints
02
generate feasible matches
03
rank by cost/service/driver objectives
04
explain tradeoffs
05
simulate disruptions
06
push approved assignment
07
learn from dispatcher overrides
Reference architecturegrounded · human-in-the-loop · fully auditable
Source systems · scoped access
TMS
ELD/telematics
driver HOS
maintenance/equipment data
order feed
Grounded reasoning core
Retrieve & extract
grounded on your sources, returns citations
Reason & draft
Deterministic optimization solver or constrained ranking model; the LLM explains options but does not own the objective
Human gateDispatcher approves every assignment; safety, HOS, labor, maintenance, and driver-preference constraints are hard rules, not optional prompt guidance.
Action · only after approval
learn from dispatcher overrides
Audit trace
sources, rules, confidence, reviewer
Tenant isolation
minimum data, never cross-tenant
Evaluation suite
baselined pre-launch, watched after
Observability
cost, latency & drift telemetry
Model strategy

Deterministic optimization solver or constrained ranking model; the LLM explains options but does not own the objective; GPT-5.6 Terra or Claude Sonnet 4.6 for exception handling and natural-language interaction. OR-Tools or commercial solver when needed; Constraint test suite.

Inputs
  • Available loads
  • driver location and HOS
  • equipment
  • appointments
  • route time
  • home-time commitments
The human gate

AI-Native, not autonomous. Judgment stays with your people.

The machine does the work; the human’s role narrows to the one thing that matters, judgment. That constraint is what makes it safe to deploy.

Non-negotiable human gate

Dispatcher approves every assignment; safety, HOS, labor, maintenance, and driver-preference constraints are hard rules, not optional prompt guidance.

What it will never do
No autonomous dispatch
no HOS override
no unsafe route recommendation
no optimization objective that hides service or driver constraints.
The scorecard

A scorecard, not a demo. We baseline what breaks in production.

Every deployment ships with an evaluation suite. These are the numbers we baseline before launch and monitor after.

Primary
Empty miles
revenue miles per tractor
on-time pickup/delivery
dispatcher acceptance
constraint violations
driver turnover proxy
gross margin per load
Why this, not that

The category is crowded. Most of it isn’t built for your workflow.

The alternatives
McLeodTrimble TMWSamsaraMotiveOptimal DynamicsPlatform ScienceTMS optimization modules
This implementation

Fixed-scope, tuned to your systems and rules, grounded in your data, with the human gate and audit trail built in from day one. A price you own, not a subscription you rent.

✓ Fixed price, not a seat subscription ✓ Grounded in your data & rules ✓ Human approval on consequential actions ✓ Auditable decision trace
Systems & integrations

It plugs into the stack you already run.

No rip-and-replace. Access is scoped to the minimum data necessary, isolated per tenant, and fully logged.

TMSELD/telematicsdriver HOSmaintenance/equipment dataorder feedmaps/routingcustomer service rules
Pricing

Transparent by design. The build price buys the workflow and the proof.

A fixed implementation fee plus a monthly bill that scales with volume and governance. No hidden seats.

Pilot
$20,000
one-time · bounded proof of value
  • One process / scope
  • Live workflow on your data
  • Baseline evaluation suite
  • Measured vs. current process
Most chosen
Production
$47,000
one-time · full deployment
  • Full scope & integration
  • Human-review UI & audit trail
  • Write-back to your systems
  • Production evals & monitoring
Enterprise
$76,000
one-time · multi-entity / regulated
  • Multi-facility rollout
  • Advanced security & compliance
  • Custom control & escalation
  • Dedicated evaluation program
Monthly operating cost

optimization jobs, market/external data, warehouse compute and approval workflow.

$1,150–9,100
usage (models, OCR, vector, storage)
$2,800/mo
managed evaluation & monitoring

Planning assumptions, not vendor quotations. Your TMS and other platform licenses are separate and owned by you. Figures confirmed during scoping.

On working with Alpesh
“His vast knowledge of technologies and a natural problem-solving mindset consistently lead us through complex challenges with clarity and confidence.”
AM
Adil Multani
Senior Backend Developer
Why this is safe to try
01Baseline first. We measure your current numbers before we build anything.
02Fixed scope, fixed price. One process in the pilot. No open-ended engagement.
03Expand only if the scorecard earns it. You see the measured result before committing to production.
04Your people stay in control. The human gate means nothing consequential happens without a human’s approval.
FAQ

Questions serious buyers ask.

Does the AI act on its own?

No. Dispatcher approves every assignment; safety, HOS, labor, maintenance, and driver-preference constraints are hard rules, not optional prompt guidance. The system drafts and recommends; a human approves every consequential action. Explicitly excluded: No autonomous dispatch; no HOS override; no unsafe route recommendation; no optimization objective that hides service or driver constraints..

How do you stop it inventing facts?

Every material claim is grounded in an allowed source record and returned with its source identifier. The system separates observed facts, model inference, and missing information, and routes to a human whenever confidence is low, evidence conflicts, or an adverse outcome is possible.

What does it cost to run each month?

A usage bill of roughly $1,150–9,100/month (optimization jobs, market/external data, warehouse compute and approval workflow), plus a $2,800/month managed retainer for evaluation, monitoring and maintenance. Your existing platform licenses are separate and already yours. Exact figures are confirmed during scoping.

Do we need a ChatGPT or Claude subscription?

No consumer ChatGPT or Claude subscription is required for the production workflow. The client needs an approved API/cloud billing account. Workspace seats are optional for internal prototyping and administrator access.

How is this different from McLeod?

Tools like McLeod, Trimble TMW, Samsara are broad platforms you adapt to. This is a fixed-scope implementation tuned to your systems and rules, grounded in your data, with the human gate and audit trail built in, and a transparent price instead of a seat subscription.

How long until it’s live, and how do we prove it works?

This is a specialist opportunity. We baseline “Empty miles” first, then measure against that baseline. You see the scorecard before expanding scope, the evaluation suite ships with the system, not as an afterthought.

Book a scoping call

Bring your real numbers. Leave with a fixed-scope plan.

A 30-minute engineering-led working session, no slideware. You leave with a sized opportunity estimate, a fixed-scope pilot plan, and the integration & human-review path mapped.

VP of Growth at ViitorCloud · senior delivery owner confirmed before paid work

Ask AI about Dispatch Optimization Assistant